RMA Requests

Warranty: Items purchased from an authorized dealer, or directly from Alien, have a one-year warrenty against defects in workmanship and materials.
User pays postage to Alien on all returns.

Note: User must register their items immediately. At Alien’s sole discretion any product may be determined by Alien as used excessively compared to registration date, thereby voiding warrenty.

IMPORTANT: YOU MUST PUT ALL YOUR CONTACT INFO ESPECIALLY: EMAIL ADDRESS, PHONE NUMBER & SERIAL NUMBER.


RMA Request:

First Name: Street Address: City: Zip Code: Fax: Item:
Last Name: Suite #: State: Telephone: E-mail Address: Serial Number:



Warranty Work: I purchased this item new form an authorized Alien Dealer
-and-
I have proof of purchase that is one year or less old
-and-
The item has not been modified or alterated.
YES:

Non Warranty Work: I authorize $35 on PayPal (jack@Paypal.com) or will call with Credit Card. Amount to be applied towards work done, if work is approved after inspection and repairs quote.

If quote is not acceptable the $35 will be applied toward inspection fee and return postage.


YES: